Warnings and Errors

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Changes to distributor APIs or part data may show warnings that result from distributor searches. Sample errors are shown in this section.

Bad Request: Bad time window

Error_Distributor_Bad_Time_

Cause: When the CIP web application server time is more than 5 minutes off from the actual time for the time zone of the server, Digikey search will respond with the message of bad time window.

Solution: To fix the problem ensure that the time on the CIP web application server is set correctly. You may need to contact your IT administrator to fix get this resolved.

Could not establish secure channel for SSL/TLS with authority 'www.newark.com'

Error_Distributor_Newark_SSL-TLS

Cause: The cipher suites used by the Newark API are unsupported by Windows Server 2012 R2/Windows 8.1. CIP web application server installed on one of these operating systems can no longer use Newark's distributor search.

Solution: Migrate CIP web application server to different Windows Server.

Server was unable to process request. ---> Error!!!

error_distributor_mouser_serverunabletoprocess

Cause: When search string is fewer characters than expected by the Mouser distributor or entered in a way that is not acceptable. Mouser server results an error.  

Solution: To fix, change you search string.