Project part data from a distributor is added to your CIP database after you conduct a Distributor Search and save the part information. When you need updated part information from a distributor, you can use the Distributor Sync feature that retrieves up-to-date distributor cost and quantity information for the Distributor Part Number. You can run Distributor Sync as needed or schedule the sync to run periodically.
Distributor Sync only updates the distributor cost and quantity information. All valid part numbers from configured manufactures will be synchronized. Data from distributors for component and manufacturer part fields may differ between distributors and are not updated during Distributor Sync to avoid overwriting manually edited data with potential blank manufacturer data.
Navigate to the Admin > Distributors page to open the Distributor Sync options.
To start the Distributor Sync immediately, check the distributor(s) you want to sync: Arrow, DigiKey®, Future, Mouser®, or Newark. Click the Sync button. Notice how the Last Start timestamp changes to the current time/date. The synchronization process may take several minutes or more, based on the amount of distributor parts in your database, as well as the Internet connection to the distributors. While the Sync is running, you may continue normal activities within CIP. When multiple distributors are selected, the order of processing is alphabetical. When you sync parts that have multiple distributors, the value of common manufacturer fields (e.g. Datasheet and RoHS compliant status) update when the last distributor is processed.  Synchronize Distributor Data During synchronization, the Progress column displays the current distributor being updated, as well as the current and total distributor part counts. An activity throbber, specifically a circular trail, remains in motion until the process is complete. Note: When a Distributor Sync is in progress, the Sync button changes to a Cancel button. Clicking Cancel terminates the current Distributor Sync operation.  Distributor Sync Progressing
Once complete the Data Last Updated field for each distributor updates with a new date and time. If an error occurs, the Last Message column displays an error message. Note: The Distributor Sync is unable to synchronize Arrow part numbers that are manually added or modified. |
To schedule the Distributor Sync to run periodically: 1) Make the following selections in the Schedule Sync section. oSelect the Enable checkbox to add a check mark. oCheck the distributor(s) you want to schedule for the sync: Arrow, DigiKey®, Future, Mouser®, or Newark. oSelect the number of days between each sync period. oSelect the start time for the sync.  Schedule Distributor Sync 2) Select Save to retain your settings. Once syncing starts, the progress information is the same as starting Distributor Sync on demand. Note: The Next Run time may show a date in the past. The sync will start within 15 minutes after you schedule the sync for this case. If you suspect scheduled sync or reports are not running for some reason, review the information in the section CIP Scheduler Service not running to determine how to get this process started again. |
When you can run a sync manually and see it finish but the schedule sync runs without finishing, it is most like that the CIP web application timed out and shut down before your entire set of parts has completed processing. Web server user activity time out is configured for 20 minutes by default. The schedule sync task runs without user activity and requires a longer time out period. Contact your IT administrator to extend the time out for the CIP_AppPool. The CIP_AppPool setting can be changed in the Advanced Settings for the Application Pool in the Internet Information Services (IIS) Manager that hosts the CIP Web application. The time out setting is shown in the following figure.
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